Several academic advising and career guidance options are available to GU students. These options are typically provided by full-time faculty members during regular business hours.

Academic advising and career guidance may include:
1. Analyzing interests related to academic and career planning.
2. Determining the best educational program for achieving a chosen career or goal.
3. Selecting courses and student activities that maximize opportunities and potential.
4. Developing an academic plan that encompasses both the course work and the supplemental needs of the student.

The New Student Orientation program assists first-time students and transfer students in their transition to GU. This program exposes new students to broad-based educational opportunities on campus and college life. It is also designed to familiarize new students with campus facilities, policies and regulations, faculty, administrators, and staff. GU orientation occurs during the first week of each quarter.

Library orientation helps new and current students learn about the GU library services and resources. This orientation occurs at the beginning of each quarter for all students. GU also offers this orientation by appointment, at any time.

GU provides job placement assistance within the university, as well as through its network affiliations, with business-related companies. Assistance in the preparation of a resume is provided upon student request. In addition, a bulletin board is maintained with job announcements and career opportunities. Students’ personal resumes are maintained for alumni at their request. These services are provided at no cost to the students. The University, however, does not guarantee employment or a specific level of income from its placement assistance. Please contact the Office of Student Services for more information.

GU provides free tutorial assistance to students who would benefit from in-depth discussions regarding class presentations and materials. Tutorial assistance is primarily provided by course instructors.

GU does not provide student housing or dormitory facilities.

There are a variety of housing options available near the university and surrounding areas, including private apartments and boarding homes. Cost varies depending on the area and type of housing.

GU has no responsibility to find or assist a student in finding housing.

GU provides a student lounge with lunchroom, microwave, wireless Internet on campus and quiet and comfortable studying area. Each quarter, GU hosts a party for students, faculty, and staff to welcome new students and reconnect returning students.

GU may refuse any type of service to students who have an unpaid tuition and/or fees balance. Additionally, GU may refuse a student who has left matriculation with financial obligations unclear.

In accordance with requirements issued by the U.S. Department of Education, any student who has already followed the Grievance/Complaint Procedures as specified above, and feels the issue is not resolved, may contact our accrediting agency: Transnational Association of Christian Colleges and Schools (TRACS).
Grace University is a member of the Transnational Association of Christian Colleges and Schools (TRACS) http://www.tracs.org/ [15935 Forest Road, Forest, VA 24551; Telephone: (434) 525-9539; e-mail: info@tracs.org], having been awarded Candidate Status as a Category III institution by the TRACS Accreditation Commission on July 14, 2022. This status is effective for a period of up to five years. TRACS is recognized by the United States Department of Education (ED), the Council for Higher Education Accreditation (CHEA), and the International Network for Quality Assurance Agencies in Higher Education (INQAAHE).

Instructions for Filing a Complaint with TRACS

• Individuals should be able to make an inquiry to TRACS regarding a complaint or about issues and concerns that could be considered complaints. At such time, TRACS will direct the individual to the TRACS website (www.tracs.org) with instructions to download a packet containing: Policies and Procedures for Complaints against Member Institutions; TRACS Complaint Information Sheet; TRACS Complaint Processing Form.
• TRACS’s response and its obligations to meet the specific timetables outlined in these procedures will begin only after the complainant submits all documents required in the TRACS Complaint Information Sheet.
• A formal complaint is one that is: Submitted in writing using the TRACS Complaint Processing Form (including answering fully all the questions and attaching all required supporting documentation); Signed; Sent to the attention of the President of TRACS by the complainant(s). Complaints which are not in writing, anonymous, or sent electronically or through facsimile transmission will not be considered.
• Two hard copies of the fully completed TRACS Complaint Processing Form and all supporting documents are to be sent, not electronically nor through facsimile transmission, to President, Transnational Association of Christian Colleges and Schools, 15935 Forest Rd. Forest VA 24551.